To set up your Windows Hosting (SmarterMail) email account on an Apple iOS device (iPhone,iPad,iPod) follow the steps below. You will need the Apple iOS device to have a network connection, ideally WiFi, for it to connect to the server to verify the settings (and to start synchronising).
1. Open the Apple iOS device settings, then go to ‘Mail, Contacts, Calendars’ and select ‘Add account’.
2. Select the account type as 'Other', then select 'Add Mail Account'.
3. Enter your name, email address, the password you set in the control panel, and a description for the account (anything you like).
4. On the next page, choose from either IMAP or POP, then enter the details as following:
Name: (your name, set on the previous screen)
Address: (full email address, set on the previous screen)
Description: (anything you like, set on the previous screen)
Incoming Mail Server
Hostname: mail.host100.co.uk
Username: (full email address)
Password: (email password)
Outgoing Mail Server
Hostname: mail.host100.co.uk
Username: (full email address)
Password: (email password)
5. Hit the 'Next' button in the top-right corner to continue, the device will verify before continuing.
6. (IMAP only) On final page, select what you want to sync (Mail/Notes), then hit 'Save' in the top-right corner to finish.
You have successfully added your Windows Hosting (SmarterMail) email account to an Apple iOS device and you will notice emails starting to arrive in the mail app within a few minutes.
If you experience any issues, please make sure the Apple iOS device has a working Internet connection (use the browser to check) and check there are no spaces before or after any of the settings entered above. If you're still stuck, use the link below to raise a ticket and we'll be in touch.
More help setting up a SmarterMail account on an Apple iOS device
